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Anonymous

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Application unable to Start correctly (0xc0000022)

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I am using the latest Adobe Acrobat Reader on Windows 8.1. I have downloaded and am working on various tax forms. Every time I open the Reader, or open or save an individual file, I get this Windows Application Error, “The application was unable to start correctly (0xc0000022). Click OK to close the application”.

I have re installed the reader several times and have used the “adobe eraser” to clean out old files. I have tried the “repair” features. None have helped. However, despite the error message, the PDF files usually will open or "save" after several clicks but I can't depend on this. Can you help?

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Sunil_SoniCorrect answer

Adobe Employee

Hello Everyone,

Sorry for the inconvenience caused to you.

You must try the following steps-

Run the repair for the of Microsoft visual C++ 2013 Redistributable(x64&x86) and try again.

Control Panel\All Control Panel Items\Programs and Features\Visual C++ Redistributable 2013 (right click and repair)

If it still doesn't work then, uninstall it completely and reinstall it again through-

Download Visual C++ Redistributable Packages for Visual Studio 2013 from Official Microsoft Download Center

Relaunch the Acrobat Reader

Let us know if it still doesn't work.

-Thanks

Sunil Soni

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angedole

Participant

I don't think adobe reads this. They certainly don't listen when called. Just installed acrobat 9.0 since 11 doesn't work anymore unless you pay an extra $300, yeah right when i can load old version for $0.

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bobb16489149

Participant

adobe 11.0 works with windows 10. The new version gives me the same error everyone has gotten.

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Anonymous

Please explain why this is assumed answered. I have seen nothing

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jimb80873128

Participant

I got tired of waiting on this issue - I tried everything in the world from probably 15 different forums and websites. You'd think SOMEONE would have a solution that works! NOT. I'm running Win 8.1 (refuse to go to 10) and never had this issue before that last change from Adobe last December... Nuff said. Today, I went searching for OLD versions and found (oldapps.com) a reader version from Dec, 2014 that works just fine and it is much smaller. Technically, I don't see the difference with what I need the reader for anyway. Bottom line: I am now running version 11.0.10 09 from Dec, 2014 and it works JUST FINE - no more 0xc0000022 errors for me!

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Anonymous

To jimb80873128,

Jim, Thank you very much. I think I tried everything you did but had not thought of searching for old versions outside of Adobe websites. Anyway, I downloaded the Reader version you recommended and it seems to work fine...with no error messages.

I had no problems finding, downloading and installing the application. I can't find anything that I need to do, that I can't do with the older version. I downloaded a tax form, partially completed and saved it -- so for me that's half the battle.

So thanks again. The error messages were driving me crazy.

Dennis Spagnoli

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