A

Anonymous

Question

applied 11.0.07 msp to 11.0.00 msi, but patched msi defective

Forum|Forum|11 years ago
May 14, 2014
11 replies
16687 views

applied 11.0.07 msp to 11.0.00 msi, but patched msi fails with error 1334 (acroext.exe not found)

This topic has been closed for replies.

R

RBauhof

Participant

It is annoying! The last 3 or 4 msp´s worked fine. Are you testing this? I mean you are Adobe. You got about 11.000 workers, but your are not able to test an msi with an msp before you release it?

S

Steve Z NBF

Participating Frequently

Guys I just wanted to report back what I did to work around this issue. This is using the MUI package.

1) Create a new GPO to install 11.0.7 from AIP, do not configure it to upgrade a previous GPO.

2) Go in to previous 11.0.6 GPO and trigger the GPO to uninstall 11.0.6 upon reboot.

3) Reboot the PCs

The GPOs will reboot and uninstall 11.0.6 and immediately install 11.0.7 in a single reboot.

Something is wrong with the 11.0.7 MUI MSP that prevent upgrading a previous installation but new installs appear to work OK.

R

RBauhof

Participant

davidb123456 Thank you! But it really pi**es me off that this is happening all the time.

mc_fausti

Participant

hi!

i tried everything to deploy 11.0.07 to our computer via gpo. nothing is working.

version 1:

msiexec /a 11.0.0.msi

msiexec /a 11.0.0.msi /p 11.0.07.msp

version 2:

msiexec /a 11.0.0.msi

msiexec /a rollout/11.0.0.msi /p 11.0.07.msp

version 3:

i did what bookman1982 posted

the computer tries to install the new version but when i opne the adobe reader it is still 11.0.06

what else can i try?

maybe i should skip that update...

R

Roehre

Participant

Version 1 & 2 does'nt work with 11.0.07

you schould delete the GPO 11.0.07 not working, rerollout the GPO 11.0.06 and then create a new GPO 11.0.07 with bookmann1982's AIP and the "Replace" option.

Best Gegards

F. McLion

Community Expert

Even if they say that nothing has changed ... it has! The same script I used for Q patches before, did not work. However, this worked (simply replace the de localization and the path tour needs and skip the transform if not needed):

Clear out the current AIP folder (make a backup)

Extracting installer to a different folder than the AIP:

- AdbeRdr11007_de_DE.exe -nos_o"D:\ClientApps\AcroReadXI_instal" -nos_ne

Create AIP in D:\ClientApps\AcroReadXI (will be asked - set AIP path D:\ClientApps\AcroReadXI when asked):

- msiexec /a D:\ClientApps\AcroReadXI_instal\AcroRead.msi

Copy transform (mst) from old install (or generate new one) to the AIP

Apply patches and msp to newly created AIP:

- msiexec /a D:\ClientApps\AcroReadXI\AcroRead.msi /p AdbeRdrUpd11007.msp TRANSFORMS="AcroRead.mst" /L*v log.txt

And then redeploy the GPO (there is no need to change anything else in the GPO if you keep the same AIP path)

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

S

Steve Z NBF

Participating Frequently

I am also having major problems creating an AIP for 11.0.7 MUI. I do this all the time and never have issues. We have created AIPs for every version of 11. The process works fine but when we try to use GPO to deploy over the top upgrade or even manually running it says it cannot install becuase it is already installed or wrong version. It tries then just bombs out. Something is seriously wrong with the 11.0.7 MUI msp patch.

We use the MUI installer as the base installer and use MUI patches not the regular patches. Anyone figure out how to create an 11.0.7 MUI AIP yet that functions properly?

B

bookman1982

Participating Frequently

You probably need the MUI version AdbeRdr11007_en_US.exe. Follow those same steps I posted above and copy the entire AIP folder to your distribution point. I was able to successfully deploy 11.0.07 to all of my machines via GPO this past weekend. Try the non-MUI version just to see it working. Granted, I agree with you that something is definitely different about this version from the last. I guess we can all look forward to 11.0.08 and the headaches deploying it will probably create.

VB

M

mhill8472

Inspiring

Or Adobe moves to version 12 with an all new set of headaches.

B

bookman1982

Participating Frequently

Here is the answer gentlemen:

1.       Download AdbeRdr11007_en_US.exe from Adobe - Adobe Reader download - All versions
2.       Extract the contents of .exe using the following command
AdbeRdr11007_en_US.exe -nos_o<Output_path> -nos_ne
3.       Once extraction is complete, create Reader 11 AIP using the following command
msiexec /a < AcroRead.msi from extracted folder above>
4.       Once the AIP is created, now apply the 11.0.07 patch using the following command
msiexec /a <AcroRead.msi from AIP created above> /p AdbeRdrUpd11007.msp
5.       Install Reader 11.0.07 using this AIP created in step 4 above.

You will need to copy THE ENTIRE AIP folder to your distribution point and use AcroRead.msi as your installer. I know this is different from the previous version of Adobe Reader where one only needed the AdbeRdr11000_en_US.msi to install.

M

mhill8472

Inspiring

See, here's my problem. My company is using User Configuration for group policy. We do this so that when a user's PC goes bad, another one that works can be swapped out and that user can get the same setup as before (we're using Dells if you're wondering). When the Reader installer runs in User Configuration, the program icons get set in [%USERPROFILE]\AppData\Roaming\Microsoft\Installer, but the icon pointers in the registry are set up to look in [WindowsFolder]\Installer for the icons. What happens then is unless Windows is setup to show the thumbnail for the PDF file as the default, and even then Windows for some reason doesn't apply it to all PDFs, the generic file icon gets shown instead. (I should probably point out we're using Windows 7.) The way I fixed this was to go into Direct Editor in the Customization Wizard and changed all the icon paths that point to the Windows folder to the user profile's directory. This was working for 11.06 without the AIP directories, but with 11.07 the installer seems to be looking for a file and then throwing an error in the Event Log(see a few posts above). So I tried it with the AIP directories on a test computer and found that my icon path changes are being overridden and the generic icon shows again. Full disclaimer, I'm a GPO noob. That said, Adobe should be more consistent about how it packages Adobe Reader.

B

bookman1982

Participating Frequently

Just generally speaking in a computer lab or classroom environment software related GPOs should be Computer Configurations not Users, especially if it doesn't matter that all users have access to the same software. When I originally installed Adobe Reader, I placed an icon on the desktop then I captured that image. Whenever it updates, the new icon returns to the same location as before. I'm not sure how you image your machines, but if you use the CopyProfile option when you sysprep your base image you can have the icon reappear wherever you want. On a test machine, create a new GPO and try putting the 11.0.06 MSI as a Computer Configuration Software Installation. Run gpupdate /force /boot on the test machine to install ver. 11.0.06, then return to the GPO and remove the 11.0.06 MSI and replace with the AcroRead.MSI for 11.0.07. Run gpupdate /force /boot again to uninstall the old version and install the new. For 11.0.07 like I said before, everything in the AIP will need to be loaded up on your distribution point.

I

iag04

Participant

This is still an issue for me.

Jeez, Adobe - why is your update procedure always so difficult?

Do we really need all these different methods of getting this done?

OK - What is the main MSI/Installer I should be using to pass update/msp 11.0.7 through? Do I need to pass any previous updates before passing 11.0.7 through/?

I've tried passing 11.0.07 msp directly to 11.0.0 msi

I've tried using my 11.0.6 package which was 11.0.0 msi w/ 11.0.4, 11.0.5, and 11.0.6 msps passed through it which worked for 11.0.06 deployment but now does not work for 11.0.07.

R

Roehre

Participant

Thanks, here is my universal batch:

------------------------

set AVer=11007

@echo Source is AdbeRdr%AVer%_de_DE.exe

set DistPath=%cd%\Reader%AVer%

md %DistPath%
md Temp

%cd%\AdbeRdr%AVer%_de_DE.exe -nos_o"%cd%\Temp" -nos_ne

@echo.

echo %DistPath% | Clip

@echo set AIP path %DistPath% from Clipboard when asked

pause

msiexec /a %cd%\Temp\AcroRead.msi

msiexec /a %DistPath%\AcroRead.msi /p %cd%\patch\AdbeRdrUpd%AVer%.msp TRANSFORMS="AcroRead.mst" /L*v log.txt

del Temp /S /Y

------------------------

But why do I have to create my own package?

R

Rohit_Anand

Adobe Employee

Hello everyone,

Sorry for the inconvenience, we are trying to reproduce the problem internally. Can you please share the exact steps that you have followed for preparing/installing Reader 11.0.07.Also can you please share your OS version.

Thanks,

Rohit

F. McLion

Community Expert

Downloaded AdbeRdr11007_de_DE.exe

Extracted installer: AdbeRdr11007_de_DE.exe -nos_o"D:\ClientApps\AcroReadXI" -nos_ne

Applies patch: msiexec /a AcroRead.msi /p AdbeRdrUpd11007.msp /t AcroRead.mst /L*v log.txt

And then redeployed the GPO to initiate reinstall on client PC's. The install starts and stops, leaving 11.0.0.6 in place.

Server: Windows Server 2003 (SBS2003)

Client: W7 pro x64, W7 pro x86

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

R

Rohit_Anand

Adobe Employee

Hi F. McLion

The command you are using to apply AdbeRdrUpd11007.msp patch (msiexec /a AcroRead.msi /p AdbeRdrUpd11007.msp /t AcroRead.mst /L*v log.txt) is the command to patch Administrative install points (AIPs), however the base (Reader extracted from .exe file) on which you are applying this patch is not an AIP. Hence this is not a supported workflow.

I recommend you to first create an AIP of Reader 11.0 and then patch it using the above command. To know more on how to create AIPs and patch AIPs please follow the link: 8 Administrative Installation Points — Enterprise Administration Guide

Please reply back if you are still facing any issue.

Thanks,

Rohit

R

Roehre

Participant

Same here with the German version.

F. McLion

Community Expert

Bump. Same here with the German version.

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

M

mayer_nn

Participant

same here.

did even download AdbeRdr11000_mui_Std.zip and AdbeRdrUpd11007_MUI.msp again and tried to streamline on different machines.

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