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M
MayteEM
Participant
February 7, 2023
Question

Archivos adjuntos desaparecen al enviar para firmar

  • February 7, 2023
  • 1 reply
  • 592 views

Hola,

Cuando solicito firmas en un documento que contiene archivos adjuntos, los archivos adjuntos desaparecen. ¿Hay alguna forma de solucionar esto?

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1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
February 27, 2023

Hi @MayteEM 

 

As per the description above, you are sending a document with an attachment in it for signature. That attachment is missing when the file is sent out for signature. Is that correct?

As an end-user experience, an E-signature document will be open on the web. There only the original file will be visible, not the attachment. 

 

Thanks,

Akanchha 

 

 

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