Assinatura Eletrônica Ilegível

Hello @bery_5653!

++Adding to what our community product expert has already shared, when you apply a second visible signature over a GOV. BR-signed PDF, Acrobat isn’t actually “flattening” the first appearance—instead, it’s stacking two signature‐field widgets that both try to render their appearance images in the same spot. Because the https://adobe.ly/4mlgz7R signature uses its own custom appearance stream (and certificates from Brazil’s ICP-Brasil chain), your Serasa e-CPF signature can end up drawing on top of or behind that graphic, producing the garbled result you’re seeing.

Why does it happen? 

• Overlapping signature fields
  Each digital ID you use creates its own form field with its own “appearance” (an image of your signature, name, date, etc.). When you co‐sign a PDF that already has a https://adobe.ly/4mlgz7R field, Acrobat adds your new field in the same spot—so the two images collide.

• Different trust root chains
  https://adobe.ly/4mlgz7R uses Brazil’s official ICP-Brasil root certificates. If you haven’t imported those roots into Acrobat’s “Trusted Identities,” Acrobat may redraw the appearance incorrectly or hide the first signature’s graphic.

Try the following suggestions and let us know how it goes: 

Import and trust the ICP-Brasil root certificates

1. Download the official ICP-Brasil root certificates bundle from Adobe’s site:

   HelpX article: “Install enterprise and custom root certificates for digital IDs”

2. In Acrobat, go to Menu→ Preferences → Signatures → Identities & Trusted Certificates, then More → Digital IDs → Add ID, and import the ICP-Brasil .crt files.

3. Restart Acrobat; this ensures https://adobe.ly/4mlgz7R signatures render correctly before you add yours.

2. Create a distinct signature appearance for your e-CPF

1. Preferences → Signatures → Creation & Appearance → More…

2. Click New…, give it a unique name, and configure your text/image layout.

3. When you sign, choose Place Signature and pick that appearance, so it won’t reuse or overwrite the https://adobe.ly/4mlgz7R field.

3. Position your co-signature in a new field, not on top

• Instead of clicking directly on the existing https://adobe.ly/4mlgz7R signature, use Fill & Sign → Sign (or Certificates → Digitally Sign) and draw a new signature rectangle below or beside the first one.

• This leaves the GOV.The BR appearance is intact and prevents visual conflicts.

4. Use incremental save, not “Save As”/linearization

• After you sign, go to File → Save (not Save As). Incremental saving preserves the first appearance stream unaltered.

• If you must use Save As, re‐open and verify both visuals before distributing.

See these Adobe articles for more information: https://adobe.ly/43pqe4P

https://adobe.ly/43kubYr

https://adobe.ly/44BPyGZ

I hope this helps.

Thanks,

Anand Sri.