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September 27, 2017
Answered

Attachment option is not available

  • September 27, 2017
  • 8 replies
  • 1962 views

Hallo,

In dem Menüpunkt "Anlagen:Dateianlagen anzegen" (Heftklammersymbol linke Seite) habe ich bei manchen Dokumenten die Funktion"Neue Anlage hinzufügen" und bei manchen nicht.

Woran liegt das? Muss ich das PDF erst entsprechend bearbeiten um diese Option freizuschalten?

Danke im voraus!

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    Correct answer Test Screen Name

    Are you the creator of the form? If so, you have to get LiveCycle Reader Extensions for others to do this in Reader. If you're just the end user, you can buy your own copy of Acrobat.

    8 replies

    Test Screen NameCorrect answer
    Legend
    September 28, 2017

    Are you the creator of the form? If so, you have to get LiveCycle Reader Extensions for others to do this in Reader. If you're just the end user, you can buy your own copy of Acrobat.

    Bernd Alheit
    Community Expert
    Community Expert
    September 27, 2017

    The document must be enabled with the server product LiveCycle Reader Extensions.

    Meenakshi_Negi
    Legend
    September 27, 2017

    Hi Hansm,

    Just to be on the same page, it seems that you are not able to attach a file to some PDFs.

    If this is the case, could you please let us know the Adobe application you are using to attach the file to PDF.

    Also, please let us know the dot version of the application and OS you are working on.

    To check the dot version, refer the steps provided here Identify the product and its version for Acrobat and Reader DC

    Share the exact steps you do to attach the file. It will be helpful if you share the screenshot of the option you are referring to.

    To add the screenshot here, please use the insert icon provided on the reply window as shown below:

    Once you click on this icon, you get a small window.

    Click on Insert Image and then browse the location where you have saved the screenshot file.

    Select the file and click on Open > Insert Image.

    Let us know if you have any questions or need any help.

    Regards,

    Meenakshi

    September 27, 2017

    Hallo,

    To be apsolutely sure the following screenshots contain the application information and and the icon i am missing in some files:

    Here you can see the Icon i am usually using:

    And here another Document where it cant be found:

    I am guessing the cause is they are made with differend programs,

    the first one with Adobe XML Form Module Library and

    the second one with Adobe PDF Library 9.0

    Thanks for the Help!

    September 27, 2017

    @ Bernd Alheit

    How can i do that?