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Participant
June 16, 2019
Question

Aumento cuota

  • June 16, 2019
  • 2 replies
  • 489 views

Buenos días: alguien puede indicarme los pasos a seguir para anular la renovación del producto; ya que, ha sufrido un aumento de más del 100% y me parece excesivamente caro.

Gracias,

    This topic has been closed for replies.

    2 replies

    AkanchhaS8194121
    Legend
    June 20, 2019

    Hi Sergioc,

    As shared by hans-g. Adobe Reader is a freeware which doesn't require any cancellation. 

    We see that you had Document Cloud Export PDF annual subscription. It seems you have got your subscription already canceled. Let us know if there's any other subscription and services you are referring to?

    As suggested, you can also get it checked with the help of Customer Care team: Contact Customer Care

    Hope this helps.

    Thanks,

    Akanchha

    hans-g.
    Legend
    June 16, 2019

    Buenos dias,

    Adobe has prepared this

    Cómo cancelar el plan o el abono a Adobe Creative Cloud  >>> see:

    Cómo cancelar

    Si se adquirió directamente en Adobe

    Si ha comprado su plan en un distribuidor (Amazon, App Store, Google Play, Best Buy u otros)

    Si ha adquirido una suscripción a Creative Cloud para equipos

    But are you sure you want/need to cancel "Acrobat Reader"? This program is free!

    Hans-Günter