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Participating Frequently
October 7, 2019
Question

Auto-complete still working after been turned off.

  • October 7, 2019
  • 2 replies
  • 1293 views

I'm having a problem when having no internet connect is available the auto-complete starts working again.  We have sensitive documents to complete at home locations where no internet is accessable.

Even when the form preferences is set to  Auto-complete 'Off'  and on the documentcloud.adobe.com the Auto-suggestion is off, but obviously with no internet connection adobe isn't connected to the cloud settings.  Any ideas!

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    2 replies

    AkanchhaS8194121
    Legend
    October 7, 2019

    Hey there!

     

    As shared, form Auto-complete off if set to Off under the forms preferences and its still keep filling the form automatically. 

    • Would you mind checking if this is the case with only one fillable pdf or all the pdf form?
    • Also check the application's update, Open Acrobat>Help>Check for update>Reboot Acrobat>cross check the PDF.
    • Navigate to Acrobat>Edit>Preferences>Forms>Auto-Complete Off

     

    Let us know the status.

     

    Thanks,

    Akanchha 

     

    Participating Frequently
    October 7, 2019
    The problem is happening on all PDF which I use 'Fill and sign' on. I've also done as you've asked above and no updates required currently on version 19.012.20040
    Bernd Alheit
    Community Expert
    Community Expert
    October 7, 2019
    The form preferences has nothing to do with Fill&Sign.
    Bernd Alheit
    Community Expert
    Community Expert
    October 7, 2019

    What is your problem with the auto complete feature?

     

    Info: Without a internet connection you can't access documentcloud.adobe.com 

    Participating Frequently
    October 7, 2019
    When there is no internet connection, the Auto-complete 'off' setting is ignored.