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August 29, 2022
Question

Black box mouse curser

  • August 29, 2022
  • 0 replies
  • 127 views

I have Windows 8

 

When I use Adobe Acrobat Reader to view a Pdf file, the mouse curser is now a black box. This has only been happening during the past month.

 

I have tried the following to fix it:

 

 

1. go to the local appdata folder.

C:\Users\\AppData\Local\Adobe\Acrobat\DC

2 remove the following file in the local appdata folder-

IconCacheRdr.dat, in the case of CD player

IconCacheAcro.dat, in the case of Acrobat DC

3. launch Reader/Acrobat

 

All I see is:

 

C:\Users\\GregPerry\AppData\Local\HewlettPackard

 

There is no Adobe\Acrobat\DC

 

How do I delete a file if I cannot access the folder I cannot see?

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