Skip to main content
ro56809570
Participant
August 14, 2018
Question

Blank Page After Saving a PDF

  • August 14, 2018
  • 2 replies
  • 7209 views

Hello, I am trying to save a PDF and every time it is a blank page. Searched previous forums and they recommend the following below, however, I do not have those options under Preferences>General...please help!

You may also uncheck these two options under Edit>Preferences>General:

  1. Uncheck Show online Storage when opening files.
  2. Uncheck Show online storage when saving files.
    This topic has been closed for replies.

    2 replies

    Legend
    August 15, 2018

    This problem (the original one) cannot happen with Reader X. Please describe your new problem in detail.

    Legend
    August 14, 2018

    Sounds like you have an old version. Exactly what version do you have (e.g. 11.0.31 or 2016.124.43434)? Please let us know if you need help finding out.

    Legend
    August 14, 2018

    P.S. Please do not reply saying you have the "latest" or similar, the number is what we need.