Skip to main content
C
Cliff43J
Participant
July 21, 2017
Answered

Bought, paid for and is not working...Adobe Reader DC

  • July 21, 2017
  • 1 reply
  • 716 views

I have a legal PS CS 5 with Adobe Reader DC among the various programs included with it.

While using Excel I got this message:

"The Acrobat PDF Browser Plug-In is missing.  Please reinstall Adobe Acrobat or Adobe Acrobat Reader to fix this problem."

I went to Adobe online and all that I found was a "pay for" site...don't want to buy something that I've paid for already. Did I accidentally go to the wrong download?  Where do I find the correct site?  Link, please.

Thank you. 

    This topic has been closed for replies.
    Correct answer Barb Binder

    I have a legal PS CS 5 with Adobe Reader DC among the various programs included with it.

    Adobe Reader DC is free. All versions of Adobe Reader have always been free. if you need to download a fresh copy you can do so here:

    Adobe Acrobat Reader DC Install for all versions

    Adobe Acrobat DC is available for purchase here:

    Plans and pricing | Adobe  Acrobat DC

    If you have a version of Acrobat that came with the purchase of CS5, it is likely Adobe Acrobat Pro 9. It sounds like you need to reinstall it. You can download a fresh copy using the link below. Note that you may encounter some oddities trying to run Acrobat 9 on a current operating system. It was released in 2008, and Adobe support for v9 ended in 2013. Since older versions of Acrobat do not receive any security fixes / patches, if installed and used they do represent a potential large security risk when opening compromised PDF files.

    Download Acrobat 8 and Acrobat 9

    1 reply

    Barb Binder
    Community Expert
    Barb BinderCommunity ExpertCorrect answer
    Community Expert
    July 21, 2017

    I have a legal PS CS 5 with Adobe Reader DC among the various programs included with it.

    Adobe Reader DC is free. All versions of Adobe Reader have always been free. if you need to download a fresh copy you can do so here:

    Adobe Acrobat Reader DC Install for all versions

    Adobe Acrobat DC is available for purchase here:

    Plans and pricing | Adobe  Acrobat DC

    If you have a version of Acrobat that came with the purchase of CS5, it is likely Adobe Acrobat Pro 9. It sounds like you need to reinstall it. You can download a fresh copy using the link below. Note that you may encounter some oddities trying to run Acrobat 9 on a current operating system. It was released in 2008, and Adobe support for v9 ended in 2013. Since older versions of Acrobat do not receive any security fixes / patches, if installed and used they do represent a potential large security risk when opening compromised PDF files.

    Download Acrobat 8 and Acrobat 9

    ~Barb at Rocky Mountain Training
      C
      Cliff43JAuthor
      Participant
      July 21, 2017

      Thank you!!!

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices