Boxes and menu aren't visible

Forum|Forum|4 years ago
December 2, 2021
2 replies
1248 views

Unfortunately I'm having trouble with the visablity of Adobe Acrobat Reader.

This is what I get when I just downloaded it:

Can somebody tell me what to do?

This topic has been closed for replies.

jane-e

Community Expert

@Kelsey220496483fx7 wrote:

This is what I get when I just downloaded it:

Hi

As I understand it, you just downloaded Adobe Acrobat Reader and it has never worked. Can you tell us your system information including version of Windows OS?

Jane

K

Kelsey220496483fx7Author

Participating Frequently

Hello Jane,

Yes I'm working with Windows 10 Pro, version 20H2.

Gr.

jane-e

Community Expert

I don't know if this will work, but I found a post on another thread where one user reported on 11 August 2021:

"By right clicking on Adobe Acrobat Reader Icon, selecting properties, then Compatibility and then selecting to execute this program in compatibility mode for Windows 8 works great for me."

https://community.adobe.com/t5/acrobat-reader-discussions/acrobat-reader-dc-will-not-open-on-windows-10/m-p/9989014#M43780

Also, to confirm: did you download Adobe Acrobat Reader from this website?

https://get.adobe.com/reader/

~ Jane