Hi there,
Hope you are doing well and sorry for the trouble.
Adobe Acrobat Reader does display colors accurately, but it uses a different color-management pipeline than some design apps or print-proofing tools, which can make certain brand colors appear slightly dull or muted on screen.
Here are a few things you can check/recommend to your team:
1. Verify the PDF Export Settings, for brand-critical marketing PDFs, make sure the files are exported with:
- ICC colour profiles embedded (sRGB for digital-only PDFs, or the correct CMYK profile for print-intended files like FOGRA39/51 or GRACoL).
- No colour conversion to device-RGB/CMYK (these can cause dull shifts in Acrobat).
- From InDesign/Illustrator, use a preset like:
- High Quality Print (for internal review)
- PDF/X-4 (recommended for consistent, standards-compliant colour rendering)
2. Check Acrobat Reader’s Rendering Settings
Acrobat Reader has limited colour-management controls, but the following settings help:
- Go to Preferences (Ctrl,Cmd+K) > Page Display and verify:
- Smooth Images – ON
- Enhance Thin Lines – ON
- Use Overprint Preview – set to Always (important for CMYK documents)
3. Test With Full Acrobat (if possible)
Adobe Acrobat Pro has an additional colour-management tool, “Output Preview,” that can help identify where the colour shift is coming from. For more information, please check the help page https://adobe.ly/43Y8lLF
~Amal