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Participant
Oct 9, 2026 5:37 PM UTC
Question

BUG: Incorrect "Always show document page size" behaviors

In New Acrobat Reader interface, the option Menu → Preferences → Page Display → Always show document page size doesn’t work properly:

1. If the option is Checked, the following bug happens:

→ the page size and horizontal scroll bar to the bottom doesn’t reach the left side of the screen if Fit to width, Fit height, or Actual size view modes are selected (see screenshot below);
→ manually choosing custom view modes (50%, 200%, etc.) eliminates the bug and make the page size and horizontal scroll bar reach the left side of the screen properly.


2. If the option is Unchecked, another bug happens that can be reproduced as follows:

→ Open a PDF file;
→ In “Menu->Preferences->Page Display”, uncheck “Always show document size page”;
→ In “Menu->Preferences->Documents”, check “Restore last view settings when reopening document”;
→ In the right-side panel, click “Resize the page to fit vertically within the window”;
→ Close the PDF file;
→ Open the PDF again and see that the static page size and empty horizontal scroll bar are still present in the bottom left corner of the screen.
→ Please remove the empty horizontal bar to the bottom where the page size in contained. It should be shown only when pages are zoomed in this mode.

 

3 replies

Participant
Oct 9, 2026 9:10 PM UTC

This seems like a genuine UI bug, especially for users who regularly work with PDFs. The horizontal scrollbar and page size indicator should adjust correctly based on the selected zoom mode. If the option is unchecked, the empty bar should disappear when it isn’t needed, even after closing and reopening the document. Hopefully, Adobe can fix this in a future update.

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Participant
Oct 13, 2026 7:11 PM UTC

Yes, I completely agree. Let’s hope they will fix it in the next update!

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Amal Jaiswal
Community Manager
Community Manager
Oct 15, 2026 12:42 PM UTC

Hi @Optimistic_Flairdebe

I hope you are doing well, and thanks for reporting this. The detailed steps and screenshots you shared make it much easier for us to follow what you are seeing with the page size and the horizontal scroll bar.

To help us check this on our side, could you please share:

  • Your Adobe Acrobat Reader version (Help > About Acrobat Reader)

  • Your Win operating system version 

  • Your screen resolution and display scaling, if you know them

  • Whether this happens with every PDF or only with specific files

A small video recording of the steps you are taking and the issue as it occurs would be very helpful.

Once we have these details, we can look into it further.

Regards,
Amal

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