Skip to main content
niclausd3395696
niclausd3395696
Participant
October 30, 2018
Answered

Bypass Send as Attachment/Share Prompt

  • October 30, 2018
  • 1 reply
  • 4320 views

Hello,

My company has recently upgraded to the new version of Adobe Acrobat Reader DC (2019.008.20074) and everytime they click the "Send as Email" button in the toolbar, they are prompted to select either "Default Email Application" or "Webmail", on the right side. After clicking Continue with "Default Email Application" selected, it then prompts whether they want to Send Link or Send Copy.

This process produces a couple more clicks and as silly as it sounds, they need to sift through/send hundreds of PDFs, causing unneeded wasted time. We have tried setting the Default email applications as the default Email Account in Edit > Preferences > Email Accounts and then clicking the  "Make Default button, but this had no change.

Question: Is there a way to bypass the two prompts so that the email draft (with attached PDF) popups up right after clicking the "Send as Email" button?

This topic has been closed for replies.
Correct answer Adorobat

Hi niclausd,

  As per the issue description mentioned above, you are facing issue when trying to send pdf as an attachment, is that correct?

Try the troubleshooting steps given in the following forum thread under "correct asnwer":

Disable or remove Share button new to Acrobat DC

Thanks,

Shivam

1 reply

Adorobat
AdorobatCorrect answer
Participating Frequently
December 20, 2018

Hi niclausd,

  As per the issue description mentioned above, you are facing issue when trying to send pdf as an attachment, is that correct?

Try the troubleshooting steps given in the following forum thread under "correct asnwer":

Disable or remove Share button new to Acrobat DC

Thanks,

Shivam

B
brians71672524
Participating Frequently
September 2, 2020

No, I can't imagine that's what they wanted. How do you stop all the unnecessary pop ups when you click the email button? It used to be that you clicked the email button and it just opened an email with the PDF attached. Now, there are so many extra clicks. Is there a way to bypass those and bring back the old functionality?

    D
    David22634323flyx
    Participant
    January 13, 2022

    Is there any solution to this? I have the exact same problem.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices