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Participant
February 8, 2021
Question

Can no longer open some pdfs

  • February 8, 2021
  • 1 reply
  • 457 views

I installed Big Sur on my MacBook Pro a few weeks ago. Generally no problems - I work from home as an editor, easily open PDFs in Preview (which I know is not an Adobe product). Just tried to open a family-history document that I spent hours and hours scanning a few years ago - it says "The file "Jim & Carol Donnelly history book.pdf" couldn't be opened because there is no such file." 

 

Why would all the other PDFs I work with be openable, but not this one? I also logged into my icloud.com account - still no luck opening it from there. I am ready to cry or lose my mind, thinking of what all may have been vaporized when I upgraded to Big Sur. (Which I had to do, in order to sync with a new printer.) 

 

Thanks for any help anyone can provide. 

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1 reply

jane-e
Community Expert
Community Expert
March 31, 2021

Moved from Acrobat Reader Mobile (Beta) to Acrobat Reader.

 

FYI, all PDFs are not made by Adobe either. In File > Properties, what does it say for the producer?