Skip to main content
Participant
October 3, 2023
Question

Can not open PDF files with Adobe Acrobat Reader on Windows 11

  • October 3, 2023
  • 2 replies
  • 995 views

I'm very frustrated.  Adobe Acrobat Reader has stopped working on my Windows 11 machine.  It will allow me to open the file with Microsoft Edge, but not with the native Adobe Acrobat Reader program or Google Chrome.  I've tried using the Adobe Cleaner and re-install the application, but it's still not launching the application.  Any help is appreciated!!!

This topic has been closed for replies.

2 replies

JR Boulay
Community Expert
Community Expert
October 4, 2023

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe
Amal.
Legend
October 4, 2023

Hi @Jon326797382tki 

 

Hope you are doing well and thanks for reaching out.

 

Please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html  , reboot the computer once and reinstall the application using the direct link: https://get.adobe.com/reader/enterprise/ and see if that works.
 

Regards
Amal