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Participant
January 20, 2021
Question

can't add text using the Fill and sign function

  • January 20, 2021
  • 1 reply
  • 877 views

I have a problem with acrobat reader dc version 20.013.20074, it has one function "fill and sign" which does not work for me. When I want to add text I fail, when clicked anywhere in the document it just inserts the non-editable text "Enter text" or " Enter t"

у меня проблема с acrobat reader dc версии 20.013.20074, в нем есть одна функция "заполнить и подписать" которая у меня не работает. Когда я хочу добавить текст у меня не получается, при нажатии в любом месте документа он просто вставляет не редактируемый текст "Введите текст" или "Введите т"

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1 reply

AkanchhaS8194121
Legend
January 20, 2021

Hi Egor,

 

Thanks for the screenshot.

This looks like the limitation of the document you have been trying to work with. Is it a fillable PDF form or just a PDF with rich text?

Could you share the original file to see whether it has the fillable text boxes or not? 

 

Thanks,

Akanchha 

Egor5F89Author
Participant
January 21, 2021

I will attach the file, but I do not think that the problem is in it. The fact is that this function works for another employee with the same version of the program, but the only difference is that he has a windows 7 operating system, and I have windows 10. I found a way to solve the problem by installing acrobat reader XI and updating it to the latest version, but this method is not desirable

link to the file: https://dropmefiles.com/SJQaM