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emilyr63117582
Participant
April 10, 2018
Question

Can't copy and paste

  • April 10, 2018
  • 5 replies
  • 3791 views

Hi I cannot copy anything out of a Acrobat reader. I have logos sent to me which i need to copy and paste into doc or onto email signatures. it will not let me. the security says I have permission but not copy option either on right click or edit. Help?

[Title edited by moderator to be more informative to users. Was "Help?"]

This topic has been closed for replies.

5 replies

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pekkal75061717
Participant
June 18, 2018

Sorry, I made an other test and noticed that an attached PDF to an email and saved on my loaded files doesn't allow copy. I have down loaded many PDFs that can be opened for copy and paste. All have properties security copying allowed. It looks like this is a new feature of either Windows or Acrobat Reader. My versions are Windows 10 1803 17134.112 and Acrobat Reader 18.011.20040. I am using Windows Defender for protection. Where is an error and who must fix it and when Adobe/Microsoft?

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
June 18, 2018

The Windows version of the free Reader has a feature called Sandboxing, meaning you are working in a protected mode. I'm on a Mac, which does not have this feature. Read this link and see if it applies:

Protected View feature for PDFs (Windows), Adobe Reader

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pekkal75061717
Participant
June 18, 2018

You can copy from PDF file saved on your disk and opened by Acrobat Reader. This should work also after downloading and opening the PDF file in your browser, but it doesn't work, which is an error I think and must be fixed ASAP. Is Adobe support reading this forum or is my opinion waste of time?

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
June 18, 2018

Info: many browsers doesn't use Adobe software.

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emilyr63117582Author
Participant
April 10, 2018

I can’t copy anything, I have checked the security and I have permission in every doc. It’s all doc not just one. Can’t copy even when I have created the PDF.

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
April 10, 2018

Can you share a sample file?

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
April 10, 2018

Can you copy text?

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
April 10, 2018

Please go to File > Properties > Security and show a screen shot.

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