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paulwdent
Participant
April 29, 2018
Answered

Can't download via Google Play

  • April 29, 2018
  • 2 replies
  • 657 views

Many people have this problem downloading via Google Play:  If you have 2 or more phones on a family plan,  all downloads from google play go to only one phone, whichever phone asked for the download. It seems that Google does not address downloads to the requesting phone number but to the one and only phone number your mobile phone provider has linked to a Google account.

Therefore I need ti be able to download Adobe Reader  DIRECT FROM ADOBE TO MY PHONE NUMBER  totally bypassing all the Google rubbish.

Please all App providers take note!!

    This topic has been closed for replies.
    Correct answer Just Shoot Me

    This is not an Adobe problem or a Google problem. For each account there is a LIST of phones registered to that account. When trying to download an app you have to select the phone it downloads to. There is a Drop Down list where you do that.

    2 replies

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    April 29, 2018

    The mobile phone provider doesn't create links to a Google account.

    Just Shoot Me
    Just Shoot MeCorrect answer
    Legend
    April 29, 2018

    This is not an Adobe problem or a Google problem. For each account there is a LIST of phones registered to that account. When trying to download an app you have to select the phone it downloads to. There is a Drop Down list where you do that.

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