Can't fill out form properly

I have downloaded a fillable form and am following the instructions from the agency in order to complete it.  However, when I attempt to write the paragraph they ask for in the text boxes provided, my curser is stuck half way down the page.  I cannot begin writing from the top left corner as intended.  Instead, the text does not wrap and stay within the text box.  It's one continuous line that goes on where I can't see it anymore.  Below is a screenshot.  That sentence just goes on and on, on one continuous line forever.