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Participant
June 16, 2021
Question

Can't install Acrobat Reader DC (free) on laptop multiple attempts

  • June 16, 2021
  • 1 reply
  • 465 views

Hello and TIA. My daughter needed to have the reader for a work proect last night.I was unable to install it on her Asus Windows laptop. Every time I download it (unchecked McAfee), it Finished and nothing happened. When I returned to the Adbobe webpage it said it failed. Called and spoke to support (They are not supposed to talk to non subscription sw users) and she provided me with a Cleaner tool. Used it and tried agin. Nothing. I have tried at leasr 8 times since last night. She needs this to work for tonight. I am beside myself. Using Windwos 10 Home with Chrome (and  clicked to add the Chrome Extension to the download).

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1 reply

kglad
Community Expert
Community Expert
June 16, 2021

<moved from download&install>