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gayo1501
Participant
November 18, 2018
Question

Can't install Acrobat Reader...getting error 1722

  • November 18, 2018
  • 1 reply
  • 1104 views

I have already tried all the following steps but it still didnt install

Try following steps and it should work:

1) Goto Download Visual C++ Redistributable Packages for Visual Studio 2013 from Official Microsoft Download Center and click Download.

2) Select vcredist_x86.exe and download the package.

3) If you're on a 64 bit machine navigate to "C:\Windows\SysWOW64\" else navigate to "C:\Windows\System32" on 32 bit machines. If "C:\Windows\SysWOW64" folder exists then you're on a 64 bit machine.

4) Search for msvcr120.dll and msvcp120.dll and rename both files. Don't delete them so that just in case vcredist_x86.exe package fails to install you can rename them back.

5) Now double click vcredist_x86.exe and install it. After installation completes check that msvcr120.dll and msvcp120.dll are now installed back. You can delete the files that you renamed in step above now. Don't delete msvcr120.dll and msvcp120.dll

6) Install Acrobat through CC Installer and it should install now without complain.

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1 reply

kglad
Community Expert
Community Expert
November 18, 2018