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brunog515908
brunog515908
Participant
January 27, 2017
Answered

Can't install Adobe Reader DC

  • January 27, 2017
  • 2 replies
  • 804 views

I reset my PC without losing files. But I can't install back the Adobe Reader DC. When I download and try to install it shows me a message that I have the latest version but I don't , I even erased all linked to adobe in windows.old.

Please I really need help with this.

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi brunog515908,

    Try to remove Reader DC using Cleaner tool which can be downloaded from this link: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs , restart the computer, install Reader DC from this link: Adobe - Adobe Acrobat Reader DC Distribution  (select your operating system, language, and version accordingly)

    Thank You,

    Shivam

    2 replies

    brunog515908
    brunog515908Author
    Participant
    January 27, 2017

    Thank you.

    Wish you all the best.

    Adorobat
    Community Manager
    AdorobatCommunity Manager
    Community Manager
    January 28, 2017

    Thank You!

    Adorobat
    Community Manager
    AdorobatCommunity ManagerCorrect answer
    Community Manager
    January 27, 2017

    Hi brunog515908,

    Try to remove Reader DC using Cleaner tool which can be downloaded from this link: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs , restart the computer, install Reader DC from this link: Adobe - Adobe Acrobat Reader DC Distribution  (select your operating system, language, and version accordingly)

    Thank You,

    Shivam

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