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erinc26245665
erinc26245665
Participant
September 8, 2017
Question

Can't install Adobe Reader on MAC

  • September 8, 2017
  • 1 reply
  • 10626 views

I can't seem to install the Adobe DC on my mac. I downloaded it and opened the file, then pressed open when prompted and then nothing has happened

It said to

1. Locate the downloaded file and double-click to mount the disk image.

2. Double-click Install Adobe Acrobat Reader DC.

3. Agree by Clicking Open.

4. Enter Name and Password and click OK.

I've done steps 1,2,3 but step 4 never happens

This topic has been closed for replies.

1 reply

Adorobat
Adorobat
Participating Frequently
September 8, 2017

Hi Erinc,

As per the issue description mentioned above, you are unable to install Adobe Reader on your mac, is that correct?

Please try the troubleshooting steps suggested in the link below:

Troubleshoot Adobe Acrobat Reader download and installation on Mac OS

Let us know how it goes.

Shivam

don g17503076
don g17503076
Participant
December 9, 2017

I have tried all the steps. Installation freezes at "package Scripts"

Adorobat
Adorobat
Participating Frequently
December 12, 2017

Sorry for the delay in response. Could you please try troubleshooting steps given under step#1 (not# 2) under correct answer in the following link and check if that resolves the issue: Reader 10.1.0 and updates won't install OS X 10.7 Lion

Keep us posted with the results.

Shivam

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