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Participant
June 22, 2017
Answered

Can't load pdf files anymore

  • June 22, 2017
  • 1 reply
  • 519 views

Hello,

This problem just started about a week ago. I click on a pdf sent to me, and I get the error message in the screenshot i provided. I tried to uninstall the program to reinstall, but i cant figure out how to do that. I don't see the uninstaller program anywhere. I searched my MAC for it but it didnt appear.

Any thoughts?

    This topic has been closed for replies.
    Correct answer Bernd Alheit

    Don't open the file in Safari. Open it in Acrobat Reader.

    1 reply

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity ExpertCorrect answer
    Community Expert
    June 22, 2017

    Don't open the file in Safari. Open it in Acrobat Reader.