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William5C39
Participant
November 18, 2020
Question

can't open a PDF on my external

  • November 18, 2020
  • 1 reply
  • 341 views

I can open PDF's that are saved on my desktop computer but when I try to open a PDF that is on a an external hard drive I get an error that says" There was an error opening this document, access denied". If I move the PDF to my desktop screen it will open.

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1 reply

radzmar
Community Expert
radzmarCommunity Expert
Community Expert
November 18, 2020

Try to deactivate the Protected Mode: https://community.adobe.com/t5/acrobat-reader/there-was-an-error-opening-this-document-access-denied/td-p/9597315?page=1

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