Can't open document
I am trying to open a document from a Federal court website. It says adobe not updated. I updated and still get same error.
I am trying to open a document from a Federal court website. It says adobe not updated. I updated and still get same error.
Hello Bama,
We're sorry for the trouble you had, download the PDF file and save it locally on the machine and open it with Adobe Reader desktop application.
Have you tried opening any other PDF or the error message comes only with one PDF?
You can also refer and try the suggestions from the following Adobe article Can't open PDF
Check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader.
Is it a Mac or Windows machine and what is the version of the OS installed? What is the dot version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC
Let us know how it goes and share your observation.
Thanks,
Anand Sri.
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