Can't open pdf files

Forum|Forum|9 years ago
March 1, 2017
5 replies
1707 views

I tried to update Acrobat reader no luck , I tried to uninstall reader no luck, I tried to install another copy of reader no luck. I bought a subscription to Acrobat to hopefully be able to open PDFs no luck. I contacted Adobe support no luck .

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Test Screen Name

Legend

What happens exactly to you?

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Test Screen Name

Legend

Ok you must uninstall. So this is the problem to fix. EXACTLY what happens when you try?

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DonT56Author

Participant

I am a windows user. If I open a PDF and try to scroll to the next page I get the following error:

Liscensing for this product has stopped working. You must repair by uninstall and reinstalling. 148:3

I have tried to uninstall but, the program will not allow it.

I have tried installing another copy duh that won't work either.

I have bought a subscription to Acrobat that won't allow me to open the PDF to save it etc. etc.

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Test Screen Name

Legend

as you type, please try to avoid saying "won't work" or "fails" Or "won't allow..." I'm sure it's true but we have no clue what you mean. We can't look over your shoulder and there are THOUSANDS of possibilities.

Also I think you owned Acrobat before, worth hundreds of dollars, not Acrobat Reader. Do you have the serial number to install it? And, what versions of everything? For example is it Windiws 8? Reader XI? Please answer all questions or tell us the ones you can't answer.