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A
Anonymous
January 2, 2017
Answered

can't print

  • January 2, 2017
  • 1 reply
  • 544 views

My reader recently blew up. lss lots of issues trying to reinstall but there it is. But now I can open a document,

but not print it. If I click on print I get the spinning blue circle and nothing happens. ??

    This topic has been closed for replies.
    Correct answer sb116

    Hi Andrewl9143981,

    Please try the repair installation of the application and if that does not help try, uninstalling and reinstalling with the help of the cleaner tool in the link below:

    Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Also, please refer to the link below and try the steps and see if any of it helps:

    https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

    Let me know if the issue still persists.

    Thanks,

    Supriya

    1 reply

    S
    Community Manager
    sb116Community ManagerCorrect answer
    Community Manager
    January 3, 2017

    Hi Andrewl9143981,

    Please try the repair installation of the application and if that does not help try, uninstalling and reinstalling with the help of the cleaner tool in the link below:

    Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Also, please refer to the link below and try the steps and see if any of it helps:

    https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

    Let me know if the issue still persists.

    Thanks,

    Supriya

    A
    Anonymous
    January 4, 2017

    thanks supriya. went to the site to check correct. don't see "correct" below the answer.  ??  it worked.

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