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August 25, 2017
Answered

Can't print PDF from email without first saving it

  • August 25, 2017
  • 1 reply
  • 12133 views

When I click on a PDF in an email it shows the file in Chrome.  When I click on the print icon, instead of opening another window with a preview and printing options it opens a window to save the PDF to my computer.  It didn't do this until a couple months ago.  How do I fix this?

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Correct answer AkanchhaS8194121

Hi VanceN,

If I understand correctly, when you open the PDF file in your email it opens up and after that to print this file you give the "Print" command.

When you give the "Print" command, and another tab opens up in chrome itself (With the help of Acrobat Extension) and asking to save the document.

I assume this is happening because you do not have the right "Printer" selected in the destination. Exactly same as shown in the picture below-

If this would be "Adobe PDF" printer, then of course it would be giving the option to "Save" the document not the "Print"

Change the printer from Adobe PDF printer to your local printer and it would start functioning.

Let us know if it still doesn't work.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
August 26, 2017

Hi VanceN,

If I understand correctly, when you open the PDF file in your email it opens up and after that to print this file you give the "Print" command.

When you give the "Print" command, and another tab opens up in chrome itself (With the help of Acrobat Extension) and asking to save the document.

I assume this is happening because you do not have the right "Printer" selected in the destination. Exactly same as shown in the picture below-

If this would be "Adobe PDF" printer, then of course it would be giving the option to "Save" the document not the "Print"

Change the printer from Adobe PDF printer to your local printer and it would start functioning.

Let us know if it still doesn't work.

Regards,

Akanchha