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Participant
January 20, 2023
Question

Can't re-open password-protected file after editing

  • January 20, 2023
  • 1 reply
  • 549 views

I have a password-protected PDF that I opened, filled in forms and signed. I then saved and exited. When I try to reopen it, the password is not recognised. Using Reader on a MacBook Pro. I've also gone back to the original PDF (email attachment) and open it with Mac Preview. Same issue.

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1 reply

try67
Community Expert
Community Expert
January 21, 2023

Do NOT open the file in Preview, at any point. It's a faulty application, known to corrupt PDF files. Go back to the original and only open it in Reader.

Participant
January 28, 2023

Thanks, that worked. I don't agree with your opinion on Preview. It's a great app for an everyday user like myself. This was the first time I think I've had an issue like this.