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Participant
October 17, 2018
Answered

Can't reinstall Acrobat Reader

  • October 17, 2018
  • 3 replies
  • 1287 views

I had to remove my acrobat reader dc for win 8 because of a trouble with some missing file. Tried to reinstall it but i couldn't do it because there's a message from the installer wizard that says there is a newer version already installed in my laptop. Tried some tools such as trace removers but it didn't work.

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Hansg,

    We're sorry for the trouble you had with Adobe Reader, please reboot the machine once, then use Acrobat cleaner tool to remove any corrupt or conflicting installation files of Adobe Reader from the machine Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Reboot the machine again and install Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

    Once Adobe Reader is installed, go to help menu>click on check for updates, and install the latest patch of Adobe Reader 19.008.20074

    Feel free to update this discussion if you experience any issue.

    Thanks,

    Anand Sri,

    3 replies

    Participant
    May 2, 2022

    It was windows 10 I had to re install. Now I need to get reader DC back.

     

    AnandSri
    AnandSriCorrect answer
    Legend
    October 17, 2018

    Hello Hansg,

    We're sorry for the trouble you had with Adobe Reader, please reboot the machine once, then use Acrobat cleaner tool to remove any corrupt or conflicting installation files of Adobe Reader from the machine Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Reboot the machine again and install Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

    Once Adobe Reader is installed, go to help menu>click on check for updates, and install the latest patch of Adobe Reader 19.008.20074

    Feel free to update this discussion if you experience any issue.

    Thanks,

    Anand Sri,

    Participant
    October 17, 2018

    Thank you.. problem solved!!! Saved my life!!!

    kglad
    Community Expert
    Community Expert
    October 17, 2018