Skip to main content
K
kennethd65685079
Participant
March 22, 2019
Answered

Can't see some images and text in PDF

  • March 22, 2019
  • 2 replies
  • 1689 views

I have a NEW Dell laptop and have Adobe Reader Touch.  In PowerPoint, when you Export and create a PDF of a PPT file, when you view the slides - some images and text are blank and nothing is visible.  I can see every slide on my iPhone but on my laptop, some slides are blank.

    This topic has been closed for replies.
    Correct answer Meenakshi_Negi

    Hi Kennethd,

    Please try to install Adobe Acrobat Reader DC and open the PDF in that application.

    Check if you still cannot view images and text in the PDF.

    Adobe Reader Touch application is an old and unsupported version. If you are using the application with the latest OS version, you may experience some issues.

    Let us know how it goes.

    Regards,

    Meenakshi

    2 replies

    K
    kennethd65685079Author
    Participant
    March 23, 2019

    Thank you --- i downloaded as you suggested and it works great!!!  Thanks

      Meenakshi_Negi
      Meenakshi_NegiCorrect answer
      Legend
      March 22, 2019

      Hi Kennethd,

      Please try to install Adobe Acrobat Reader DC and open the PDF in that application.

      Check if you still cannot view images and text in the PDF.

      Adobe Reader Touch application is an old and unsupported version. If you are using the application with the latest OS version, you may experience some issues.

      Let us know how it goes.

      Regards,

      Meenakshi

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices