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katherinem11557333
Participant
March 23, 2018
Question

Can't see viewing window with the document

  • March 23, 2018
  • 1 reply
  • 250 views

When I click to open a pdf, Adobe is open but there is nothing showing up -- no viewing window and no document. All the drop-down options make it look like the document is open and available for viewing. I don't get an error message saying there is an issue opening the file. I updated the software. I closed and restarted my computer. I uninstalled and then re-installed in case the application was corrupted. Still have the problem I am using a MacBook Pro running the latest version of High Sierra.

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    1 reply

    jane-e
    Community Expert
    Community Expert
    March 23, 2018

    What version of the Adobe Acrobat Reader are you using?

    Did it work before you upgraded to High Sierra?