Skip to main content
P
pault97878573
Participant
December 10, 2018
Question

Can't "Send a Copy" without saving locally first

  • December 10, 2018
  • 1 reply
  • 308 views

An entire department is flipping out because they are used to sending pdfs around, clicking the "Fill and Sign" option, adding a signature or notes, and then clicking on the "Send a Copy" button. Apparently now it forces them to save a copy first before sending, which they say never happened before. Any ideas if this is a setting somewhere that got reset on an update or something? Thanks!

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    January 11, 2019

    Hi Pault,

    We are sorry for the delay in response.

    If we understand your issue correctly, you used to "Send a copy" of the PDFs after using "Fill & Sign" feature or adding notes. However, you have not been able to do this now?

    Have you recently made changes in the application? What is the exact version of Adobe Reader your department has been working on?

    Open Reader>Help>About Reader

    Where exactly those files are located? Are you referring to a shared review?

    Please share the detailed information to understand the issue clearly.

    Regards,

    Akanchha

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices