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Oliver25208041kebc
Participant
July 11, 2022
Answered

Can't send PDF by email

  • July 11, 2022
  • 2 replies
  • 1532 views

I open a PDF and try to share it by email and all I get is a damn circle rotating. What am I missing?

    This topic has been closed for replies.
    Correct answer Oliver25208041kebc
    Sent from Mail for Windows
    Thanks. I think I didn’t download Adobe correctly. I deleted it and started over. Now working fine.

    2 replies

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    July 12, 2022

    Hi there

     

    ++ Adding to the discussion

     

    Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again. Also make sure the file is not password protected/secured.

     

    Please try to share the file via the document cloud link as described here https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html and see if that helps.

     

    Regards

    Amal

     

     

    O
    Oliver25208041kebcAuthorCorrect answer
    Participant
    July 12, 2022
    Sent from Mail for Windows
    Thanks. I think I didn’t download Adobe correctly. I deleted it and started over. Now working fine.
    try67
    Community Expert
    try67Community Expert
    Community Expert
    July 12, 2022

    Very hard to say without the most basic information, such as:

    - What's the exact name and version number of the application you're using?

    - What's your OS version?

    - What command are you using in that application when this issue happens?

    - Does it happen with all files?

    - Can you attach the file to an email manually?

    etc.

    T
    Tari2834032216gt
    Participant
    May 1, 2024

    I am having the same issue and my Adobe was downloaded correctly.  I am in the new Adobe version where the tool box moved to the left and the other to the right (why is still an unknown!).  All the options I have are to print, save, or share.  Where did the send as an email version go?

     

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    May 2, 2024

    Hi there

     

    Please check the attached screenshot and see if that helps.

     

     

     

    ~Amal

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