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DaveyJ1
Participant
February 21, 2020
Question

Can't type in text comments or edit or place text in text box

  • February 21, 2020
  • 7 replies
  • 54876 views

I am running Reader version 2020.006.20034 (latest version). Running windows 10 home. I cannot type text in any of the text edit functions. I can create a text box. The cursor shows up but when I type, the cursor only blinks, doesn't move and no text shows up. Same with "add text comment" or "insert text at cursor" commands. In each of those, the cursor shows up but when I start typing but nothing happens. Other edit functions work such as "draw" or "highlight". All of the permissions for commenting are set to allow comments. No protections. I have tried unintalling and reinstalling several times. Doesn't help. I have searched Google on this topic. Many have the issue. Haven't found a fix. Again, settings are set to allow comments and no, I am not typing white text on a white background. The text functions worked up until a few months ago.

    7 replies

    M
    Maureen289356489gr5
    Participant
    March 20, 2023

    Good morning,

    I am having the same issue with Adobe Acrobat Pro 

    this is so frustrating..... 

    I have document of 556 pages & starting page 481 I can't add text no matter what I do.

    is there something with the properties of certain pages, what should I look for? This is really becoming an issue, I need to get this document finished & can't add the text I need to finish.

    I need suggestions to fix this, never had so many issues all of a sudden.

    thank you

    Maureen

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    March 21, 2023

    Hi Maureen289356489gr5,

     

    Thank you for reaching out.

     

    Could you please confirm if you experienced this behavior with a particular document?

    If yes, would you mind sharing the PDF with us so we can check it? 

    When you say you cannot add text, are you trying to add comments or using the Edit PDF tool?

    It might be the image in the pages, not the actual text. However, we cannot comment much without checking the PDF.

     

    Let us know if you need any help.

     

    Thanks,

    Meenakshi

    G
    gus29180955mxsk
    Participant
    March 31, 2023

    Similar issue here.

    I have paid version DC.

    When filling out forms, I click to add text box, but when I type, no words just blank. the cursor moves as if I am typing but no visible letters. Ive tried the all the above solutions except removig and reinstalling

    the only thing that works is signatures/initials. I have been forced to use signature to add dates even

    P
    PROSPER5C72
    Participant
    July 20, 2021

    All my PDF files show SECURED. Why

    roberta87240113
    roberta87240113
    Participant
    March 5, 2021

    i tried one more time with an adobe uninstaller and this time when i restarted i had to install acrobat and it was a complete install.  

     

    but upon starting the application the text box does not work.  

      4
      454
      Participant
      March 5, 2021
      I gave up - hopeless.  PagePlus x8 software is great and so much easier
      to use!


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        roberta87240113
        roberta87240113
        Participant
        March 5, 2021

        Same here, suddenly without any changes to the application, the text box stopped working in comment mode.   click the text box, start drawing and it shows a rectangle filled in blue.  Then the border dissapears and you can type.  once done and select another text box the previous dissapears.  I have tried to uninstall acrobat and restart the computer. when I restart acrobat is still there.  i tried the suggestion above and removed acrobat and did a restart and upon start up acrobat is still there.  

        done this 3-4 times and still the text box does not work.   

          Amal.
          Amal.
          Legend
          May 4, 2020

          Hi there 

           

          We are sorry for the trouble and the delay in response. As described, you can't type in text comments or edit or place text in text box and using the version 20.006.20034

           

          Please update the application to the new version 20.006.20042 available. Go to Help > Check for Updates.

           

          Also for testing purposes, please try to turn off the protected mode. Go to Edit (Windows), Adobe Acrobat/Reader DC (Mac) > Preferences > Enhanced Security  > Turn off the Protected Mode and uncheck the Enhanced Security > Click OK 
          Note: Please turn on the security after testing. 

           

           

          If it still doesn't work

           

           

          Let us know how it goes

           

          Regards

          Amal

            K
            Kelley5FEF
            Participant
            July 20, 2021

            I disabled the enhanced security options you mentioned, restarted and this issue is finally resolved for me!! I even renabled the security options, restarted and its working! Thank you for your advice, so glad I found this!

            A
            anwinesp
            Participant
            April 24, 2020

            The same thing happens with my corporate version of DC. When it happens, I have to click in the box, write my comment in the comment pane window, and click on the box again. It's extremely frustrating and time-consuming.

             

            I've been using the professional versions of Adobe Acrobat for many years, and this never happened until last year's update. (Plenty of frustrations are in that one!)

             

            Adobe, there's competition out there. Get it together, or companies like mine will find software that doesn't cause so many headaches!

              4
              454
              Participant
              March 11, 2020

              Same problem here.  All of a sudden when trying to write a comment the page pixilates! Sticky note works but no text or lines available.  So annoying!

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