A

Anonymous

Answered

Can't view pdf's Safari/Sierra/Acrobat Pro

Using Safari to download pdf''s from the web results in a black screen.

Running Sierra on a MacBook Air with Acrobat Pro.

No problem seeing them using Firefox.

Offered suggestions for setting security/plug-ins (for Mavericks) don't work. Suggested settings not an available option.

Any other adjustment or work-around?

This topic has been closed for replies.

Correct answer sb116

Hi Vernm74733157,

Please try the following steps:

Go to Edit>Preferences>Internet>Display PDF in browser using is NOT ACTIVE
Quit Safari
Open Finder: Macintosh HD>Library>Internet Plug-Ins and delete any plugins related to pdf
At least two of them: Adobe PDFViewer.plugin and PDF Browser Plugin.plugin
Open safari and try to open the PDF again

Let me know if it works or you need any more help.

Thanks,

Supriya

sb116Correct answer

Participating Frequently

Hi Vernm74733157,

Please try the following steps:

Go to Edit>Preferences>Internet>Display PDF in browser using is NOT ACTIVE
Quit Safari
Open Finder: Macintosh HD>Library>Internet Plug-Ins and delete any plugins related to pdf
At least two of them: Adobe PDFViewer.plugin and PDF Browser Plugin.plugin
Open safari and try to open the PDF again

Let me know if it works or you need any more help.

Thanks,

Supriya

A

Anonymous

Worked first pass.

Solved.

Thank you.

Participating Frequently

Vernm74733157,

Good to know it worked for you.

Let me know if you need any other help.

Regards,

Supriya

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