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isaacn3336235
Participant
March 14, 2017
Question

Cancel and buy with another account

  • March 14, 2017
  • 1 reply
  • 602 views

Hi I need you please to cancel my membership and or add the payment to a different account

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    sb116Community Manager
    Community Manager
    March 14, 2017

    Hi Isaacn3336235,

    We checked your Adobe account that has Adobe Sign membership and seems it is already in a  pending state.

    Please confirm the account (id) via private message,  that you wish to cancel and the application subscription you are referring to that is associated with the account.

    Thanks,

    Supriya

    dalew83116230
    dalew83116230
    Participant
    March 14, 2017

    Please cancel the membership under Donna [Email address removed by moderator. Please use the Private Message system.  This is a public forum, so your details will be seen by all who use the forum on the internet.]. I have another account, made a mistake and upgraded this account. My card was charged twice. Please make sure you cancel it twice.

    S
    Community Manager
    sb116Community Manager
    Community Manager
    March 17, 2017

    Hi Dalew83116230,

    Please check the private message I have sent to you for information on the same.

    Thanks,

    Supriya

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