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BASIL25141475u55r
Participant
July 6, 2022
Answered

Cancel Subscription

  • July 6, 2022
  • 1 reply
  • 448 views

I cancelled my subscription in 29-june but my money didn't back to my credit until now 

can I know when I will get my money back to my credit ?

 

This topic has been closed for replies.
Correct answer Souvik Sadhu

Hello Basil,

 

I hope you are doing well. I am sorry for the trouble.

 

I checked your account details with the community's registered email address. I saw that the plan was canceled.

 

You can contact your bank regarding the transaction if you have not received the refund.

 

You may also refer to the link for more information: Learn about Adobe Creative Cloud contract terms.

 

Let me know if this helps.

 

Thanks,

Souvik.

1 reply

Souvik Sadhu
Community Manager
Souvik SadhuCommunity ManagerCorrect answer
Community Manager
July 7, 2022

Hello Basil,

 

I hope you are doing well. I am sorry for the trouble.

 

I checked your account details with the community's registered email address. I saw that the plan was canceled.

 

You can contact your bank regarding the transaction if you have not received the refund.

 

You may also refer to the link for more information: Learn about Adobe Creative Cloud contract terms.

 

Let me know if this helps.

 

Thanks,

Souvik.

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