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Participant
December 31, 2021
Question

cancel subscription - how do it for free - Iam from november 2016, pay monthly

  • December 31, 2021
  • 1 reply
  • 463 views

How can I cancel subscription and stop paying monthly fee. When I choose cancel my subscription I;ve got info that I should to pay extra 274,95 EUR... why? My subscription is from november 2016 and where can I check when I could free cancel subscription? I pay monthly around 50EUR it's to expensive to me!

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1 reply

try67
Community Expert
Community Expert
January 2, 2022

What are you subscribed to, exactly?

The fee is probably for cancelling a yearly subscription early.

Participant
January 3, 2022

We have "All Creative Cloud apps + 100 GB" for 49,99 EUR.
Where can I check the terms of the contract? When I signed it and when the subscription was extended

try67
Community Expert
Community Expert
January 3, 2022