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Yolanda Mayoy34640266d5cj
Participant
January 7, 2024
Question

Cancellation of Subscription

  • January 7, 2024
  • 1 reply
  • 380 views

Is there anyone who can help me cancel the Adobe subscription? I tried to do that manual thing and it's not working. I have been trying to cancel this subscription ever since and it's refusing. Is there anyone who knows the contact details I can use to get any account canceled? 

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1 reply

try67
Community Expert
try67Community Expert
Community Expert
January 7, 2024

You should contact Adobe directly for help with this issue, using one of these channels:

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone, during working hours)

Twitter: https://twitter.com/AdobeCare

There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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