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March 30, 2017
Question

Cannot deploy Reader 11 or DC due to error 1934

  • March 30, 2017
  • 1 reply
  • 1188 views

I have a brand new domain with brand new Windows 7 Pro 64bit PCs on it. Everything has been deployed except Reader. I have a license to distribute it, but am unable to do so. I get as far as creating the AIP but upon running "msiexec /a AcroRead.msi" and selecting the AIP folder, I get "Error 1934 - This is sencond transfer failure". This happens on Reader 10, 11, and DC. I cannot find any information on error 1934 and Google throws 1935 results at me instead. What does this incorrectly phrased and misspelled error mean? I cannot fix it because it tells me nothing. As a programmer it looks like something thrown in by a programmer to debug a specific case. Help?

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1 reply

AkanchhaS8194121
Legend
March 30, 2017

Hi The_Great_Sephiroth,

Since you are using the Windows installer, here is a blog on Windows Installer Errors-Windows Installer Error Messages (Windows)

where error 1934 is described as- User installations are disabled through policy on the machine.

You may refer to the- Windows cmd line and msiexec — Enterprise Administration Guide to gather the more information on installtion failure, using the command line metion below- 

Command line- msiexec /i <path\AcroPro.msi> TRANSFORMS="AcroPro.mst" /qb /L*v c:\acrobat.log

Let us know the update on the same.

Regards,

Akanchha

March 30, 2017

That is correct, GPO prohibits user installs, but that isn't what the error said. Had it said that, I would have known right where to go. However, I am not trying to do a user install and as far as I know, Reader installs for the machine. Is this incorrect?