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Participant
August 9, 2017
Answered

cannot install Adobe Acrobat Reader DC.

  • August 9, 2017
  • 3 replies
  • 43808 views

I cannot install Adobe Acrobat Reader DC.The error is Installation Failed. Click "Finish" for further... I have tried it many times.

This topic has been closed for replies.
Correct answer Claudio González

You can try using this tool to first remove all traces of Reader from your computer:

http://labs.adobe.com/downloads/acrobatcleaner.html

Then, you can download the version you want from

Adobe Acrobat Reader DC Install for all versions

After downloading, restart your computer and run the installer before doing anything else.

3 replies

Participant
April 30, 2020

I downloaded and ran "AdobeAcroCleaner_DC2015, and restarted computer.

The message I get is: "The feature you are trying to use is on a network resource that is unailable."

I suspect this is hidden somewhere in the Windows registry.  How can I edit the this to be able to install a new version?

Can anyone help me?

 

Regards..George

Participating Frequently
June 23, 2020

Delete the entire software and try again to install it.

Claudio González
Legend
August 9, 2017

Mac or Win? OS version? From where are you downloading Reader?

Participant
August 10, 2017

It's Window's 7 professional. I am downloading from here Adobe Acrobat Reader DC Install for all versions

Claudio González
Claudio GonzálezCorrect answer
Legend
August 10, 2017

You can try using this tool to first remove all traces of Reader from your computer:

http://labs.adobe.com/downloads/acrobatcleaner.html

Then, you can download the version you want from

Adobe Acrobat Reader DC Install for all versions

After downloading, restart your computer and run the installer before doing anything else.

kglad
Community Expert
Community Expert
August 9, 2017