Skip to main content
O
onmyriver
Participant
December 25, 2017
Beantwortet

Cannot Install Adobe Reader

  • December 25, 2017
  • 1 Antwort
  • 5562 Ansichten

Have Windows 10 and my then existing Adobe Reader stopped working.  Removed it and tried to download and reinstall but I get Error #150410 or Installation Failed after I download the app.  I have run through the troubleshooter, verified all that, but still cannot reinstall.  Need some help!

    Dieses Thema wurde für Antworten geschlossen.
    Beste Antwort von LeoUpdaterX

    Leo:

    I can open all the PDF's using 'open with' so thank you for all that. And

    after I did that the first time, I got a dialogue box asking me if I wanted

    Adobe Reader as my

    default app. I clicked 'yes' and then restarted the laptop. Nevertheless,

    all the Icons for all PDF documents located on my Desktop (shortcuts) and

    in Documents still show the Microsoft Edge Icon. Difficult as from the

    Desktop, a right click does not offer 'open with' as a menu item so I must

    go find that document in Documents to be able to open it in Reader.

    Any thoughts on getting the PDF Icons back to Adobe?

    Ken

    Kenneth S. Brown

    *Managing Director & ChairmanSkydoor Pte. Ltd.Company Registration No.

    200819846E*

    *+66 8 7511-0703 (M)k.brown@skydoor.com <k.brown@skydoor.com>Skype:

    kb.at.maenam*

    *U.S. Treasury Circular 230 Notice: Any U.S. Federal Tax Advice Included In

    This Communication Was And Is Not Intended Or Written To Be Used, And

    Cannot Be Used, For The Purpose Of Avoiding U.S. Federal Tax

    Penalties.Privacy Notice: This E-Mail Message Is Intended Only For The

    Named Recipient(S) Above. It May Contain Confidential Information That Is

    Privileged. If You Are Not The Intended Recipient, You Are Hereby Notified

    That Any Dissemination, Distribution Or Copying Of This E-Mail And Any

    Attachment(s) Is Strictly Prohibited. If You Have Received This E-Mail In

    Error, Please Immediately Notify The Sender By Replying To This E-Mail And

    Delete The Message And Any Attachment(s) From Your System.Proprietary

    Information: If The Recipient Of This Email Has Signed A Non Disclosure And

    Non Circumvention Agreement With Skydoor Pte Ltd or Mediosa Pte Ltd, Or Has

    Signed Another Agreement Requiring Information Sent Or Provided By Skydoor

    or Mediosa To Be Treated Confidentially (In Any Case, An "NDA"), Then This

    Is A Notice Informing The Recipient Of This Email That The Information

    Attached Or Referred To Or Given In This Email Is Proprietary Information

    Under Such NDA And Is Being Sent Subject To The Terms Of Such NDA.*


    Here is Microsoft recommendation-

    https://support.microsoft.com/en-us/help/4028161/windows-10-change-default-programs

    1 Antwort

    L
    LeoUpdaterX
    Participating Frequently
    December 25, 2017

    Try to download and install AcroRdrDC1500720033_en_US.msi from

    ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1500720033/

    Post installation, open Reader, accept EULA, and install latest update by going to "Help\Check for updates" menu

    O
    onmyriverAutor
    Participant
    December 25, 2017

    Thank you Leo:

    1. I was able to download and in Programs on my computer I right clicked

    Reader and clicked 'Repair' which usually gets the latest version.

    Programs now shows this:

    2. I then opened Reader and 'Accepted' the EULA.

    3. I then went to the help tab but the search for updates button was light

    (not able to be activated) as I assume I have the latest version.

    4. I restarted the laptop

    5..All my desktop icons for PDF's still show like this:

    and when I double click any of these PDF icons, Microsoft Browser opens and

    I can get the PDF that way, but want Reader as my default

    6. When I downloaded or opened Reader download in #1 above, I did click to

    have Reader as my default app for this, but does not seem to have stuck or

    something else is wrong.

    Can you help?

    Kenneth S. Brown

    *Managing Director & ChairmanSkydoor Pte. Ltd.Company Registration No.

    200819846E*

    *+66 8 7511-0703 (M)k.brown@skydoor.com <k.brown@skydoor.com>Skype:

    kb.at.maenam*

    *U.S. Treasury Circular 230 Notice: Any U.S. Federal Tax Advice Included In

    This Communication Was And Is Not Intended Or Written To Be Used, And

    Cannot Be Used, For The Purpose Of Avoiding U.S. Federal Tax

    Penalties.Privacy Notice: This E-Mail Message Is Intended Only For The

    Named Recipient(S) Above. It May Contain Confidential Information That Is

    Privileged. If You Are Not The Intended Recipient, You Are Hereby Notified

    That Any Dissemination, Distribution Or Copying Of This E-Mail And Any

    Attachment(s) Is Strictly Prohibited. If You Have Received This E-Mail In

    Error, Please Immediately Notify The Sender By Replying To This E-Mail And

    Delete The Message And Any Attachment(s) From Your System.Proprietary

    Information: If The Recipient Of This Email Has Signed A Non Disclosure And

    Non Circumvention Agreement With Skydoor Pte Ltd or Mediosa Pte Ltd, Or Has

    Signed Another Agreement Requiring Information Sent Or Provided By Skydoor

    or Mediosa To Be Treated Confidentially (In Any Case, An "NDA"), Then This

    Is A Notice Informing The Recipient Of This Email That The Information

    Attached Or Referred To Or Given In This Email Is Proprietary Information

    Under Such NDA And Is Being Sent Subject To The Terms Of Such NDA.*

    L
    LeoUpdaterX
    Participating Frequently
    December 25, 2017

    Glad to hear you are able to install.

    Repair does not install latest updates.

    If you do not see "Check for updates", most likely your system admin set bUpdater policy in the Registry.

    Please check if you see it in the registry below

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown

    If it is set, you can delete bUpdater value to enable menu.

    With regard to file type ownership-

    On Windows 10 you will have to right click on any .pdf file, select "Open with" and follow instructions to select the program you want.

    Good luck.

    Allgemeine NutzungsbedingungenAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices