trying to open a pdf from the govt with reader touch but it gave out the " the document you're trying to load requires Adobe Reader 8 or Higher" message. when i try to open it with the acrobat pro DC it says i need to use the "Adobe Acrobat Reader DC" to open it. i installed that from the windows store but it didn't appear on my PC once installed, so now i'm stuck.
what the hell.
Hello Penne!
I hope you are doing well.
If you encounter the error message "The document you are trying to load requires Adobe Reader 8 or higher," it typically indicates that the PDF contains advanced features, such as XFA forms, which are not supported by all PDF viewers or browser-based PDF plugins. Are you on a Windows computer or a Mac, and what is the version? Try these steps, and let us know how it goes:
Download the PDF to Your Computer:
Instead of opening the PDF directly in your web browser, download it to your local storage.
Right-click on the PDF link and select "Save link as..." to save the file to your desired location.
Open with Adobe Acrobat Reader DC:
Ensure you have the latest version of Adobe Acrobat Reader DC installed on your system.
Navigate to the downloaded PDF file, right-click, and choose "Open with" > "Adobe Acrobat Reader DC.
Set Adobe Acrobat Reader DC as the Default PDF Viewer:
To prevent similar issues in the future, set Adobe Acrobat Reader DC as your default PDF viewer: https://adobe.ly/42rj808
Right-click on any PDF file.
Select "Properties."
Under the "General" tab, click on "Change..." next to "Opens with."
Choose "Adobe Acrobat Reader DC" and click "OK."
For testing purposes, Disable Protected Mode in Adobe Reader: Menu→ Preferences → Security (Enhanced) → Uncheck "Enable Protected Mode at startup." → Restart Reader. Please enable the security settings after the testing.
Thanks,
Anand Sri.
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