Cannot open PDF file in reader

Question

Hi. I was using free version of Adobe Reader and around an hour ago I subscribed and downloaded the creative cloud with Acrobat DC. But the PDF file I was using in free version still opens as a free version and I cannot edit anything in that. When I press EDIT button on the right side of the software, it says I should download Acrobat DC and when I hit the download button, the creative cloud opens and it says it is already downloaded and installed. I can't edit my PDF file. What should I do?

I am using w10

AkanchhaS8194121 · Answer

Hey Cantopal,That's great! its working for you now.As described above, I believe your default PDF viewer was Adobe Reader DC and because of that your PDF file was keep opening through the freeware which doesn't have the Edit functionality. Changing the default application to Acrobat DC might have solved the problem.Let us know if there's any further assistance is required. Thanks,Akanchha

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