Participant

Question

Cannot print fdf files

Forum|Forum|5 years ago
April 11, 2021
1 reply
1049 views

Just last week I was able to print an .fdf file from websaver and all of a sudden, I am getting the "could not open because it is either not a supported file type or because the file has been damaged". I've tried deleting my cache, switching browsers from Chrome to Explorer and still receive the same message. What's going on and how do I fix it?

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Community Expert

Community Expert

FDF files are just data files, you can't print directly. You'll need the related PDF to import the data there and make it visible.

Jaclyn5FA5Author

Participant

Hi there,

not sure I understand. I am downloading the file into Adobe and that's where I get the error message. I can't even open the file in Adobe

Community Expert

Community Expert

What can you see when you open the file in a text editor, like Notepad?