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casper_milktoast
Participant
February 6, 2012
Question

Cannot print .pdf attachments in Outlook 2010 on local usb printer using the lastest Adobe Reader

  • February 6, 2012
  • 2 replies
  • 22386 views

We can't print pdf attachments from Outlook 2010 on a users local printer via usb with the latest Adobe Reader but it can print to a network copier. We can print from the local printer emails, webpages, regular pdf's on the hard drive.

Please advise and thanks.

    This topic has been closed for replies.

    2 replies

    A
    Anonymous
    February 28, 2012

    I am having the same issue.  I followed the steps in the fix, but it didn't work.  Please help.

    C
    casper_milktoastAuthor
    Participant
    February 7, 2012

    Update 2-7-12
    When doing a quick print with a right click on the pdf attachment, it will print.

    We removed Adobe Reader 10.1.2 and installed a unused version of Adobe Standard 9.
    The user is having no printing problems now.

    A
    Ankit_Jain
    Participating Frequently
    February 8, 2012

    What is the behavior that you are seeing? Are you getting some error or is it simply failing to print with Reader 10.1.2.

    casper milktoast wrote:

    Update 2-7-12
    When doing a quick print with a right click on the pdf attachment, it will print.

    Also, please let me know that if a simple Right Click > Print operation is working, then what exactly is the operation that is failing.

    C
    casper_milktoastAuthor
    Participant
    February 10, 2012

    It is simply failing to print. Very strange.
    I forgot to mention that this is on a new Dell Computer
    with Windows 7 64bit.
    Thanks for the reply.

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