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A
Anonymous
January 6, 2011
Answered

Cannot Resize Too Large Print Dialog Box

  • January 6, 2011
  • 12 replies
  • 93131 views

When trying to print using Reader X, the print dialog is huge and the "OK" button extends off the bottom, making it inaccessible.  I have tried resizing the print box but the handles that appear on the edges will not adjust the size of the box.  This happens no matter the size of the Reader window with which I am working.

Is anybody else running into this problem? Any idea how to fix it?

I am using a screen resolution of 1024 x 768.

Thanks.

This topic has been closed for replies.
Correct answer Allta Media

On computers with low resolution, such as 800 X 600, the Print and Cancel buttons can be off the screen. The free 10.1.3 update to Reader and Acrobat addresses this issue. You can install this update automatically from within Reader and Acrobat. If you cannot update at this time, do any of the following:

  • Drag the scroll bar on the right side of the Print dialog box down to access the buttons.
  • To print, press Enter or Return.
  • To cancel, press Esc.

This information has been taken from the following knowledgebase article Printing questions | Acrobat, Reader 10.1.2 or later.

12 replies

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abstract_calmness6C1A
Participating Frequently
March 24, 2011

I am having the same problem to. Microsoft had no answers and said it was an Adobe problem. The only print dialog box I have problems with is the Adobe print dialog box and the one that USPS uses on their click and ship site. They had no answers either and said to contact Microsoft because I was using Windows 7 64 bit. I begin to wonder if the 64 bit Windows that I am running is causing the problem. I don't see anybody else having this problem until I found this site a few minutes ago. One person mentioned how you cannot resize the window, when I try to resize it it will jump down a 1/2 inch or so and then return back to the same spot. If you try it on the sides or corners it does nothing. I can print because if all you want to do is print 1 copy just hit the return button and it will start printing. I use a Canon MX870 printer and that is the dialog box that Windows uses for all printing tasks except when you want to print PDF files, etc. that are created with Adobe products. I never had any problem with any of the other versions and I think I might load down the one before the X. I have been on the Microsoft site and asked all these questions and not one high paid Microsoft employee could help with the problem and they acted like I was from Mars or something when I brought up the subject. Isn't there an Adobe tech that can help with this on this forum? Please help, Ervil Twink

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Dave Merchant
Legend
March 24, 2011

The standard Adobe Reader X print dialog in Windows 7 should be as shown below - 695 x 728 pixels.

It cannot be made smaller as the contents of Acrobat and Reader X dialog boxes do not reflow, but at the default size it does fit on a 1024x768 display.

If your dialog box is a different size or shape, please post a screenshot and detailed system information, in particular if you have made any changes to the Windows accessibility and font size settings.

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abstract_calmness6C1A
Participating Frequently
March 24, 2011

Click on this link and there is a screenshot of my printer dialog box that was posted on a Windows forum site that I had asked the same question as this original person to this post did. I posted a small shot and a larger shot. You can also see the other answers to the question which there were none as far as I was concerned.

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/cannot-see-bottom-buttons-of-print-dialogue-box-in/2ef12505-bf43-e011-90b6-1cc1de79d2e2

E
Earnest_User
Participant
March 1, 2011

I have the same problem too.  Did not have the problem with Reader v. 9.4.  Please advise how to adjust size.  Thanks.

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Dave Merchant
Legend
March 1, 2011

What operating system are you using, and do you have any custom settings applied to the display (increased font size, large taskbar, etc.)?

The standard Print dialog on Windows Vista/7 is just under 730 pixels high, so it should *just* fit onto a 1024x768 screen with a default Windows taskbar.

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Bey64
Participant
March 11, 2011

I am running the 768 height and cannot get to the ok button in the print box.  Please let me know if there is a solution.

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